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Client Solutions Overview

Thinking Dimensions is a global consultancy that assists companies in resolving strategic and operational issues. We bring proven decision making, situation assessment, risk management, and problem solving methodologies to assist clients battling growth, cost, and implementation challenges.

The complexity and global nature of today's business demands organizations return to the cornerstone of business - effective decision making. Data overload, global timezones and the need to "manage up - down and across the organization" all act as barriers to performance. TD brings a unique blend of battle-tested experience and world class process expertise to solve client issues. Our abiility to channel your organizations' creative, intuitive and rational talents makes the complex - simple - and all based on fundamental decision making tools.

We provide practical assistance to global firms in following areas:

1. Critical Thinking Skills - Thinking Dimensions' suite of Critical Thinking Skills provides management and front-line employees with proven and tested thinking processes, based on the KEPNER and FOURIE model,  to improve their individual and collective capabilities.

2. ITRCA - Providing and transferring industry recognized and leading rootcause skills to address cost and security concerns for IT functions in companies.

3. Applied Training and KandF Processes - one of our founders - Dr. Chuck Kepner - stewarded in the era of rational process to companies over 50 years ago. Together with Dr Mat-thys Fourie next generation iterations yield improved decision making technoglogies.  We work hand in hand with employees to resolve live issues and transfer these skills.

4. Role and Relationship Alignment - Role & Relationship Alignment (RRA) is the process organizations use to operationalize their strategy. It compels team members to answer the fundamental questions of "Who is going to do what around here...and by when?" and "How do we need to work with one another more effectively to achieve our goals?"

5. Strategy and Implementation - Challenging executives to make and implement the most critical decisions that effect profit driven performance - PRODUCTS, MARKETS and CAPABILITIES - and ensure required competitiveness issues are addressed. TD client services are time-tested strategic, competitiveness, and productivity solutions that impact the bottom line(P/L).

For more information or if you would like to learn how we assist companies - please contact one of our global partners or associates.

About TD

Latest News

  • 2012-04-25 11:20:43


    "The speaking assignment topic is: "How to Find the Accurate Problem Management Root Cause – FIRST TIME EVERY TIME!"

    "One of the biggest frustrations for Problem Management staff is re-creating the information involved in an incident. This also creates one of the largest costs to IT divisions & organisations as the difficulty in finding the correct root cause may mean the root of an incident situation is not eliminated and the incident keeps recurring.

    It is time to put an end to this, because there is a very effective way to rectify it. The most important challenge is to create a consistent Model and Process, which would earn the respect and support of Incident and Problem Investigators. A model that removes the confusion and inaccuracy with terminology where some companies have hundreds of causes to work through and on the other side of the scale some companies are looking at only three root causes, one of which is “Human Error”".

  • 2012-03-27 11:56:24


    "The following article appeared in the March 19, 2012 issue of Furniture Today"



    SAN DIEGO - John Case promoted everyone attending Myriad Software's 18th annual User's Conference here to president, and then went to work explaining how to use focus, accountability and teamwork to build successful companies.



    Case, a former president of La-Z-Boy Residential, then CEO of Electrolux Home Products of North America, walked retailers here through the concept of what he calls F.A.T. leadership, using the aforementioned attributes to align a business for success - the perfect tie-in for a Myriad conference themed "Alliance."

  • 2012-01-24 14:58:30


     

    Thinking Dimensions CEO and Managing Director of ITRCA Practice, Matt Fourie (See Matt's Profile) will be speaking at itSMF Conference in Singapore on March 16th 2012 : "HARDWARE, SOFTWARE UPGRADES…WHAT ABOUT A PEOPLE UPGRADE IN IT ROOT CAUSE ANALYSIS?"

    This session will concentrate on how IT Root Cause Analysis practices can impact the following bottom line metrics;
    • Improved security
    • Reduced operating costs without cutting overheads
    • Improved service availability in all critical systems

  • 2011-08-09 20:16:55


    Thinking Dimensions won the itSMF Australia "Innovation of the Year" award. Thinking Dimensions received this award at an itSMF Australia Gala in Perth in August 2011. They won the award for their innovative approach taken with incident investigations.

  • 2011-08-09 19:33:45

    In September 2011 Thinking Dimensions received accreditation for their unique Incident and Problem Management workshops and consulting services. 

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Recent Blog Posts

  • 2012-05-19 20:13:00

    SAY the phrase process improvement and watch the eyes of a CEO roll back in their head. They recoil from conversations about the touted virtues of process improvement methods like Six Sigma, Lean Manufacturing or Business Process Re-engineering as they are inclined, and rightfully so, to talk abou...

  • 2012-05-18 19:35:01

    Companies can have different definitions or views of profitability. Nevertheless, it is one of the most important metrics that a business should take care about. Many companies measure their success on revenues and units sold, but these metrics are not always helping the management in making dec...

  • 2012-05-18 06:05:17

    One area we are asked about frequently is acquisitions- yes or no? Why to acquire? The decision for an acquisition is not easy- it is one alternative to developing capabilities organically however can be costly and also difficult to integrate. So what are the steps required to approve an ac...

  • 2012-05-09 10:29:31

    Managers or CEOs seeking to improve the way the company makes pricing decisions need to implement changes starting from the way the organization collects, sorts and uses data as an input in selecting the best performing alternatives. As an example, one of our clients is a leading company that desi...

  • 2012-05-07 15:17:19

    At a recent client meeting you could sense the slow burn of frustration on the supply chain executives face despite an excellent pedigree to deliver high performance, extensive cross industry success - his forehead lines were visible when he asked how do you TURN the BEAST around when we ha...

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